People with a reason to return
- Past customer lists
- When service is due
Repeat Customers
They already trust you. Give them a reason to call.
Nephew uses customer history to send useful reminders and offers when there's a real reason to reach out.
No card needed. Setup included when you start.
9:41
2
Apex Heating & Air›
Today8:05 AM
Hi Sam, want to get your AC checked before the hot weather?
Good timing. Do you have anything Thursday morning?
I can check. Is this for the same home on Maple Street?
iMessage
Example conversation
The right people. A good reason to reach out.
A seasonal tune-up is one good reason. Nephew turns customer history into a timely invitation.
- 01
Find a good reason
Nephew checks past services for a reason to reconnect.
- 02
Make the message useful
Nephew drafts a clear invitation with one next step.
- 03
Make returning easy
Nephew helps with replies and return bookings.
The details.
Taken care of.
We choose where to start together. Your quote says what we’ll do and what it costs. You can add more later.
A useful invitation
- Invitations to come back
- Customer follow-up
- Reminders
- Referrals
Help with the next step
- Respecting opt-outs
- Return booking
How Nephew keeps improving
Each job helps win the next.
The customer relationship keeps working after the first sale.
- 01
See what customers need
A past customer is due for another visit.
- 02
Make the next improvement
Use their service history to prepare a relevant reminder and an easy next step.
- 03
See what brings in work
Did the reminder lead to a reply or another visit?
You’re still the boss.
You approve who gets contacted, the offer, and how often Nephew can reach out.
Your goals and assessment guide our plan. We handle setup and review results with you.
Want to change something?Text Nephew. We’re here.
- The right details
Your services, hours and service area
Keep what worksThe tools you already use
- Your ground rules
What needs your OK and when your team steps in
A few things worth knowing.
No new software to master.
No daily to-do list from us.
What actually is Nephew?
Nephew helps grow your local business with AI that does the work and people who guide it. Your website, marketing, calls, messages, reviews, and follow-up work together, so what Nephew learns in one place helps improve the rest. Our team handles strategy, setup, and ongoing oversight. You choose what we handle and stay as involved as you like.
Will Nephew message every past customer?
No. You choose who is eligible, why they should hear from you, and how often.
Can Nephew help with memberships or loyalty?
Yes. We can include reminders and follow-up for your existing program in the plan. Our team handles setup with you.
Do I stay in control?
Yes. We agree on permissions and what needs your review during setup. Nephew handles routine work within those boundaries. You can change your preferences or reach our team whenever you need.
Can I see Nephew before I hire it?
Yes. Start with a free assessment using public information from your website and online presence. On the demo, we add your goals, capacity, and current setup, then walk you through the recommended priorities and custom quote. No card needed. We make no changes to your website or accounts.
Will Nephew work with the tools I already use?
Yes. Keep the tools that already work for your business. Nephew works with them, and our team handles the setup. We agree on the actions, permissions, and approval rules before work starts. Your accounts and customer data stay yours.
Do I have to use everything Nephew offers?
No. Start with one service or several, then add more as Nephew earns your trust. We recommend where to start and give you one custom quote for the help you choose. If your business needs something custom, we build that too, like following up on an unanswered estimate, reminding customers when service is due, or adding a booked job to your schedule. The work and price are agreed first.
Do I have to do any of the work?
No. We handle setup and the day-to-day work in your plan. Tell us your goals and give us access to the tools we need. Then leave it to us, or stay involved as much as you like.
What if I’m not happy with the results?
Tell us. If you’re not happy in your first 90 days, we’ll refund your Nephew fees. Work covered by a custom quote is included.
More new customers. More reasons to return.
Share your website or Google Business Profile. Nephew checks how customers find, choose, book, review, and return, then recommends the work that makes sense for your business.
What customers find when they look for you- The gaps worth fixing first
- What we’d do, and what it would cost
Let’s talk about your business.
Share a few details, then pick a time to talk.
Book a callNo card. No pressure.