Replies to new inquiries
- Missed-call text back
- Ad lead reply
- Form follow-up
Lead Follow-Up
That estimate is still sitting in their inbox.
They asked for a price. You sent it. Nephew follows up, answers the questions holding them back, and helps turn the conversation into a job.
No card needed. Setup included when you start.
9:41
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Your local team›
Today8:05 AM
Hi Sam, any questions about your patio estimate? Happy to help before you decide.
Thanks for checking in. What week could you start?
I’ll check with the crew. Is there a week that works best for you?
iMessage
Example conversation
A follow-up plan with a stopping point.
You choose the timing. Nephew pauses the scheduled check-ins when the customer replies.
- 01
Reply while they're looking
New leads from your connected forms and ads get a helpful first text.
- 02
Follow up with a reason
Nephew checks in about the open estimate and helps with questions holding up the decision.
- 03
Know when to stop
You set a message limit. Nephew changes course when they reply, opt out, or need your team.
The details.
Taken care of.
We choose where to start together. Your quote says what we’ll do and what it costs. You can add more later.
Check-ins on open estimates
- Open quote follow-up
- Human handoff
- Stop rules
Booking messages
- Booking confirmation
- Visit reminders
How Nephew keeps improving
Each job helps win the next.
Answer this customer now. Make the answer easier for the next customer to find.
- 01
See what customers need
A good lead has a question before booking.
- 02
Make the next improvement
Answer it in the conversation and use recurring questions to improve your website.
- 03
See what brings in work
Did the conversation turn into a booking, or is there another question?
You’re still the boss.
You set the timing and number of follow-ups, and Nephew brings questions outside your rules to your team.
Your goals and assessment guide our plan. We handle setup and review results with you.
Want to change something?Text Nephew. We’re here.
- The right details
Your services, hours and service area
Keep what worksThe tools you already use
- Your ground rules
What needs your OK and when your team steps in
A few things worth knowing.
No new software to master.
No daily to-do list from us.
What actually is Nephew?
Nephew helps grow your local business with AI that does the work and people who guide it. Your website, marketing, calls, messages, reviews, and follow-up work together, so what Nephew learns in one place helps improve the rest. Our team handles strategy, setup, and ongoing oversight. You choose what we handle and stay as involved as you like.
How fast can Nephew reply?
Nephew can reply in seconds to new calls, forms, and ad leads. Our team connects your tools and checks the reply flow during setup.
Will Nephew keep texting after someone says no?
No. You set the timing and message limit. A reply, opt-out, or request for a person changes the next step instead of leaving the same follow-ups running.
Do I stay in control?
Yes. We agree on permissions and what needs your review during setup. Nephew handles routine work within those boundaries. You can change your preferences or reach our team whenever you need.
Can I see Nephew before I hire it?
Yes. Start with a free assessment using public information from your website and online presence. On the demo, we add your goals, capacity, and current setup, then walk you through the recommended priorities and custom quote. No card needed. We make no changes to your website or accounts.
Will Nephew work with the tools I already use?
Yes. Keep the tools that already work for your business. Nephew works with them, and our team handles the setup. We agree on the actions, permissions, and approval rules before work starts. Your accounts and customer data stay yours.
Do I have to use everything Nephew offers?
No. Start with one service or several, then add more as Nephew earns your trust. We recommend where to start and give you one custom quote for the help you choose. If your business needs something custom, we build that too, like following up on an unanswered estimate, reminding customers when service is due, or adding a booked job to your schedule. The work and price are agreed first.
Do I have to do any of the work?
No. We handle setup and the day-to-day work in your plan. Tell us your goals and give us access to the tools we need. Then leave it to us, or stay involved as much as you like.
What if I’m not happy with the results?
Tell us. If you’re not happy in your first 90 days, we’ll refund your Nephew fees. Work covered by a custom quote is included.
Give the next lead a reason to book.
Start with a free assessment of the customer journey. We’ll recommend ways to bring in inquiries and turn more of them into customers.
What customers find when they look for you- The gaps worth fixing first
- What we’d do, and what it would cost
Let’s talk about your business.
Share a few details, then pick a time to talk.
Book a callNo card. No pressure.