Answer the after-hours damage call
Nephew answers new water, fire, storm and mold inquiries using the handoff rules you set.
See how it worksLoading the next page.

When something goes wrong, people need a quick answer. Nephew helps local customers find your restoration team and gets urgent inquiries to the right person.
No card needed. Setup included when you start.
Water damage does not wait for office hours. Nephew keeps your services visible and collects new requests, then follows your handoff rules so your on-call team can decide how to respond.
Nephew answers new water, fire, storm and mold inquiries using the handoff rules you set.
See how it worksNephew follows up on estimates using the inspection notes and next steps your team approves.
See how it worksNephew asks for honest reviews after completed work and keeps your service areas clear online.
See how it worksA new inquiry reaches the right person. Nephew uses the details you share to prepare the right next step.
Starts with your business.
The incoming call, handoff rules
Hi Sam, thanks for getting in touch. We have your request. Our team will contact you about the next step.

Nephew keeps your restoration services easy to find and routes new inquiries using the plan we agree on. Safety decisions stay with your qualified team.
Your goals and assessment guide our plan. We handle setup and review results with you.
Water, fire, storm, mold, and rebuild
After-hours calls and when to contact your team
Service area and travel limits
More people can find your business when they need the work you do.
Map, search, and inquiry data show a valuable service or area with room to grow.
Improve the relevant Google details, service pages, trusted listings, and local proof.
Are more people finding you and getting in touch about the jobs you want?
No new software to master.
No daily to-do list from us.
Nephew helps grow your local business with AI that does the work and people who guide it. Your website, marketing, calls, messages, reviews, and follow-up work together, so what Nephew learns in one place helps improve the rest. Our team handles strategy, setup, and ongoing oversight. You choose what we handle and stay as involved as you like.
Yes. With your call setup connected, Nephew can collect contact details and the caller’s request, then notify the person you choose. Your team assesses urgency and decides how to respond.
Yes. Nephew can draft estimate follow-up and customer updates from the job notes, timing, and rules you approve.
No. Nephew never performs restoration work and does not file or settle claims. Your licensed team does the job. Nephew helps with calls, booking, updates, and follow-up around that work.
Yes. Start with a free assessment using public information from your website and online presence. On the demo, we add your goals, capacity, and current setup, then walk you through the recommended priorities and custom quote. No card needed. We make no changes to your website or accounts.
Yes. Keep the tools that already work for your business. Nephew works with them, and our team handles the setup. We agree on the actions, permissions, and approval rules before work starts. Your accounts and customer data stay yours.
No. Start with one service or several, then add more as Nephew earns your trust. We recommend where to start and give you one custom quote for the help you choose. If your business needs something custom, we build that too, like following up on an unanswered estimate, reminding customers when service is due, or adding a booked job to your schedule. The work and price are agreed first.
No. We handle setup and the day-to-day work in your plan. Tell us your goals and give us access to the tools we need. Then leave it to us, or stay involved as much as you like.
Tell us. If you’re not happy in your first 90 days, we’ll refund your Nephew fees. Work covered by a custom quote is included.
Share your website or Google Business Profile. Nephew checks how people find, choose, contact, and book you, then recommends the work that could bring more customers to your business.
Share a few details, then pick a time to talk.
Book a call