The missed call hires someone else.
A real customer moves on while the team is driving, working, or handling an emergency.
Nephew for plumbing companies
Nephew keeps your service information accurate, catches new opportunities, follows up with estimates, manages reviews, and handles the digital work between jobs.

Nephew kept it moving
New customer booked
Where work gets lost
A real customer moves on while the team is driving, working, or handling an emergency.
The quote went out, but nobody owns the next message or remembers when to send it.
Customers get mixed answers from Google, the website, and old directory listings.
Nephew on the job
It learns how this business runs, handles the digital follow-through, and keeps you in control from the phone already in your pocket.
Plumbing customer
Answered by Nephew
A sample conversation based on a real plumbing workflow.
Keep services, hours, locations, and local pages accurate across the places customers search.
Catch high-intent quotes that went quiet and prepare follow-up that reflects the actual job.
Request reviews at the right time and prepare thoughtful responses when a customer needs attention.
Built around this business
The details that usually live in your head become the context Nephew uses to make better decisions and better customer experiences.
Services
Drains, repairs, heaters, installations
Territory
Service radius and location boundaries
Availability
Open jobs and emergency rules
Pricing
Estimate templates and approval limits
One connected system
Answer calls, qualify leads, and book work day or night.
Learn moreShow up when nearby customers search for the work you do.
Learn moreTurn good work into visible proof across Google and the web.
Learn moreKeep estimates, reminders, and repeat business moving.
Learn moreQuestions from plumbing owners
Nephew can monitor connected lead sources, prepare or send approved follow-up, use schedule context, and move customers toward the next available appointment.
Yes. Nephew can compare your website, Google profile, schedule, and owner instructions, then prepare corrections when hours, services, or locations conflict.
Nephew learns the urgency rules and escalation boundaries you set. Consequential customer communication and public changes remain behind owner approval.